Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the India and other copyright laws, and is the property of Suresh Foods. The collective work includes works that are licensed to Suresh Foods . Copyright 2017-2018, Suresh Foods ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Suresh Foods or purchasing Suresh Foods products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Suresh Foods or to purchase Suresh Foods products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Suresh Foods . You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

Suresh Foods is a registered trademark of Suresh Foods . All other trademarks, trade names, brands, logos and tag lines are the property of their respective owners, and all rights are reserved by the respective owners.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Suresh Foods disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Suresh Foods does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Suresh Foods does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Suresh Foods shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Suresh Foods has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Suresh Foods product is mistakenly listed at an incorrect price, Suresh Foods reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Suresh Foods reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Suresh Foods shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Suresh Foods without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Suresh Foods may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Suresh Foods .

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Suresh Foods or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Suresh Foods does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Suresh Foods is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Suresh Foods reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Suresh Foods in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Suresh Foods , its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Suresh Foods may link to sites operated by third parties. However, even if the third party is affiliated with Suresh Foods , Suresh Foods has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Suresh Foods . These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Suresh Foods seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Shipping

It takes Suresh Foods up to 24 working hours to prepare your order for shipping. These days are in addition to the time your package takes in transit once we ship it to you.

International shipping and customs

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. If your package returns back to us then we will refund you the product cost that you had paid. The shipping cost is non-refundable.

International Pricing Disclaimer

All amounts shown in your cart are in Indian Rupees. The product price does not include customs, duties and/or taxes. Your credit card company may charge you a conversion fee. We will charge your credit card in Indian Rupees. Likewise, refunds will be issued in Indian Rupees. The refund amount may be more or less than the purchase price due to fluctuation in exchange rates. International orders are charged at the time you place your order.

Refund

If unfortunately you have to cancel an order, please email us at hello@sureshfoods.com. If you cancel your order before your ordered items have been shipped, we will refund the entire amount. However, once the order has been shipped (that is, it has been produced by us/vendor and handed over to the delivery agent), we will not be in a position to address any cancellation requests. You will be appreciate that these are speciality food products and the loss of shelf life/transit damage will render them unsuitable for reuse/resale and hence we cannot accept cancellation or return of shipments. Only in case of valid cancellation requests, the refund for the same will be made in the same method that the payment is received, within 15 working days from the date of cancellation of order.